# 6. Painel de Atendimento

O Painel de Atendimento é uma das áreas centrais da operação. As telas fornecidas mostram uma interface organizada em etapas/status, permitindo acompanhar visualmente os atendimentos e abrir os detalhes de cada situação.

[![image.png](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/scaled-1680-/zqZimage.png)](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/zqZimage.png)

Na parte superior da tela aparecem botões coloridos associados às etapas do atendimento. A área central apresenta os registros correspondentes à visualização selecionada.

[![image.png](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/scaled-1680-/TsJimage.png)](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/TsJimage.png)[![image.png](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/scaled-1680-/Ej7image.png)](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/Ej7image.png)

[![image.png](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/scaled-1680-/3V3image.png)](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/3V3image.png)

[![image.png](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/scaled-1680-/DPJimage.png)](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/DPJimage.png)

[![image.png](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/scaled-1680-/6LOimage.png)](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/6LOimage.png)

[![image.png](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/scaled-1680-/o06image.png)](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/o06image.png)

[![image.png](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/scaled-1680-/Lxlimage.png)](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/Lxlimage.png)

[![image.png](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/scaled-1680-/nI8image.png)](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/nI8image.png)

[![image.png](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/scaled-1680-/eqoimage.png)](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/eqoimage.png)

[![image.png](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/scaled-1680-/yr5image.png)](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/yr5image.png)

[![image.png](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/scaled-1680-/ItUimage.png)](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/ItUimage.png)

[![image.png](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/scaled-1680-/5aFimage.png)](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/5aFimage.png)

[![image.png](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/scaled-1680-/9Syimage.png)](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/9Syimage.png)

[![image.png](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/scaled-1680-/IT6image.png)](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/IT6image.png)

<span style="mso-fareast-font-family: Aptos; mso-bidi-font-family: Aptos; mso-ansi-language: PT-BR;"><span style="mso-list: Ignore;">1.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="mso-ansi-language: PT-BR;">Abra o 'Painel de Atendimento'.</span>

<span style="mso-fareast-font-family: Aptos; mso-bidi-font-family: Aptos; mso-ansi-language: PT-BR;"><span style="mso-list: Ignore;">2.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="mso-ansi-language: PT-BR;">Os quadros das mesas com as cores detalhadas nas legendas estão disponíveis na parte superior para identificar a situação e número da mesa.</span>

<span style="mso-fareast-font-family: Aptos; mso-bidi-font-family: Aptos; mso-ansi-language: PT-BR;"><span style="mso-list: Ignore;">3.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="mso-ansi-language: PT-BR;">Identifique a mesa na área de registros.</span>

<span style="mso-fareast-font-family: Aptos; mso-bidi-font-family: Aptos; mso-ansi-language: PT-BR;"><span style="mso-list: Ignore;">4.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="mso-ansi-language: PT-BR;">Abra(Clique) <span style="mso-spacerun: yes;"> </span>a mesa quando precisar consultar ou executar uma ação disponível para aquele atendimento.</span>

<span style="mso-fareast-font-family: Aptos; mso-bidi-font-family: Aptos; mso-ansi-language: PT-BR;"><span style="mso-list: Ignore;">5.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="mso-ansi-language: PT-BR;">Revise as informações exibidas antes de alterar o status ou concluir uma operação.</span>

<span style="mso-fareast-font-family: Aptos; mso-bidi-font-family: Aptos; mso-ansi-language: PT-BR;"><span style="mso-list: Ignore;">6.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="mso-ansi-language: PT-BR;">Após a ação, confirme visualmente se o atendimento passou para o status desejado.</span>

**<span style="mso-ansi-language: PT-BR;">Legendas dos Status das Mesas</span>**

<table border="1" cellpadding="0" cellspacing="0" class="MsoTableGrid" id="bkmrk-%C2%A0-verde-%E2%80%93-mesa-dispo" style="border-collapse: collapse; width: 82.381%; height: 365.328px; border: medium none currentcolor;"><tbody><tr style="height: 55.3906px;"><td style="width: 24.3134%; border: 1pt solid windowtext; padding: 0cm 5.4pt; height: 55.3906px;" valign="top" width="111">[![Captura de Tela 2026-09-29 às 17.39.43.png](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/scaled-1680-/captura-de-tela-2026-09-29-as-17-39-43.png)](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/captura-de-tela-2026-09-29-as-17-39-43.png)

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<span style="mso-ansi-language: PT-BR;">Verde – Mesa Disponível</span>

</td></tr><tr style="height: 60.3906px;"><td style="width: 24.3134%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; padding: 0cm 5.4pt; height: 60.3906px;" valign="top" width="111">[![Captura de Tela 2026-09-29 às 17.39.47.png](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/scaled-1680-/captura-de-tela-2026-09-29-as-17-39-47.png)](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/captura-de-tela-2026-09-29-as-17-39-47.png)**<span style="mso-ansi-language: PT-BR; mso-no-proof: yes;"></span>**

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</td></tr><tr style="height: 53.3906px;"><td style="width: 24.3134%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; padding: 0cm 5.4pt; height: 53.3906px;" valign="top" width="111">[![Captura de Tela 2026-09-29 às 17.39.51.png](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/scaled-1680-/captura-de-tela-2026-09-29-as-17-39-51.png)](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/captura-de-tela-2026-09-29-as-17-39-51.png)**<span style="mso-ansi-language: PT-BR; mso-no-proof: yes;"></span>**

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</td></tr><tr style="height: 52px;"><td style="width: 24.3134%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; padding: 0cm 5.4pt; height: 52px;" valign="top" width="111">[![Captura de Tela 2026-09-29 às 17.39.55.png](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/scaled-1680-/captura-de-tela-2026-09-29-as-17-39-55.png)](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/captura-de-tela-2026-09-29-as-17-39-55.png)**<span style="mso-ansi-language: PT-BR; mso-no-proof: yes;"></span>**

</td><td style="width: 75.6866%; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0cm 5.4pt; height: 52px;" valign="top" width="570">**<span style="mso-ansi-language: PT-BR;">  
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</td></tr><tr style="height: 50.3906px;"><td style="width: 24.3134%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; padding: 0cm 5.4pt; height: 50.3906px;" valign="top" width="111">[![Captura de Tela 2026-09-29 às 17.39.59.png](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/scaled-1680-/captura-de-tela-2026-09-29-as-17-39-59.png)](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/captura-de-tela-2026-09-29-as-17-39-59.png)**<span style="mso-ansi-language: PT-BR; mso-no-proof: yes;"></span>**

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</td><td style="width: 75.6866%; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0cm 5.4pt; height: 62.3906px;" valign="top" width="570">**<span style="mso-ansi-language: PT-BR;">  
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</td></tr><tr style="height: 31.375px;"><td style="width: 24.3134%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; padding: 0cm 5.4pt; height: 31.375px;" valign="top" width="111">[![Captura de Tela 2026-09-29 às 17.40.08.png](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/scaled-1680-/captura-de-tela-2026-09-29-as-17-40-08.png)](https://docs.clickserve.app.br/uploads/images/gallery/2026-09/captura-de-tela-2026-09-29-as-17-40-08.png)**<span style="mso-ansi-language: PT-BR; mso-no-proof: yes;"></span>**

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</td></tr></tbody></table>